Interviewing Certification
Every consequential campus decision begins with a conversation. A counselor assesses whether suicidal thoughts have become a plan. A conduct investigator weighs competing accounts. A threat team attempts to distinguish frustration from movement toward violence. A medical professional hears that an examination felt “strange” or “uncomfortable.” What happens next depends on the interviewer’s ability to ask clear, neutral, trauma-informed, and strategically sequenced questions.
Poor interviews do not stay inside the room. They become incomplete risk assessments, unsupported credibility findings, missed behavioral patterns, OCR findings, reversed disciplinary decisions, litigation, and public post-incident reports. This practical course prepares Title IX, VI, and VII professionals, counselors, BIT/CARE teams, law enforcement officers, medical providers, and case managers to gather better information, recognize what has not yet been asked, document findings accurately, and make decisions that are fairer, safer, and more defensible.
Move beyond policy talk and into real-world practice. This immersive interviewing certification course is designed for professionals conducting interviews in counseling, conduct, threat assessment, Title IX/VI/VII matters, healthcare, law enforcement, and legal matters. This training will strengthen participants' fact-gathering goals, help them learn to ask better questions to obtain better information, and respond with greater clarity, confidence, and care. This training experience will review the basics of rapport building, addressing defensiveness, and expanding the variety and method of questions in a trauma-informed, efficient, timely, and equitable manner.
Using video demonstration, lecture, and discussion, participants will improve their skills gathering relevant information without creating unnecessary confusion, delay, or distress. Through this, participants will become more confident, capable interviewers who are better prepared to support a fair process, build trust, and respond effectively across complex conduct, counseling, civil rights, case management, and threat assessment matters.
Group rates are available. Email bethany@dprep.com with questions.
The training emphasizes:
timely and effective fact gathering
minimizing avoidable harm during interviews
maintaining impartiality and consistency
improving documentation and report readiness
strengthening confidence through practice and feedback
navigating complexity across civil rights, conduct, employment, and safety systems
Participants will learn to:
Conduct interviews that gather relevant facts in a timely, organized, and impartial manner while minimizing unnecessary harm, confusion, or bias in the process.
Apply a range of interviewing strategies and question types to clarify timelines, test information, manage complex dynamics, and improve the quality of documentation and final reporting.
Respond effectively to challenging interview conditions, including credibility concerns, third-party involvement, and emergent safety issues such as threats to self or others.
Who Should Attend
Counselors, case managers, and therapists
Student conduct and community standards professionals
CARE, BIT, and threat assessment team members
Title IX Coordinators, Deputy Title IX Coordinators
Title VI and Title VII investigators
Civil rights and equity officers
College and University Health Care providers
Human Resources and employee relations professionals
Case managers and intake staff
Deans of students and student affairs administrators
General counsel and campus legal affairs partners
Residence life leaders involved in response and reporting
Campus safety administrators who coordinate with equity processes
Supervisors responsible for overseeing investigations or reviewing reports