BIT/CARE TEAM DEVELOPMENT

A group of people putting large puzzle pieces together

Two people working together across a desk

Dr. Brian Van Brunt has trained hundreds of BIT, CARE, and threat teams worldwide. These communities span workplaces, K-12 schools, and college/university settings. Over the decades, he has learned the importance of offering uniquely tailored trainings to better support the needs of each community he trained and consulted with, both virtually and on the road.

At DPrep Safety, Brian has assembled a team of master trainers who provide high-quality, effective virtual and in-person trainings at a reasonable price point. They bring decades of subject matter expertise in diversity, equity and inclusion, legal reviews, counseling, law enforcement, conduct/discipline, and human resources.

Our first question to a new community partner is always, “Help us understand your unique needs and what resources we can bring to support, train and advise your community.” At DPrep Safety, we prioritize our quality expert systems, training, and consulting reviews over profit margins. Our services are built to bring our community partners lasting change, rather than a one-and-done engagement.

For more information or to schedule any of these options, please contact bethany@dprep.com.

DPrep Safety Standards for BIT/CARE and Threat Teams

Our BIT/CARE Framework course is based on DPrep's thirty-five team standards.

Team definition outlines the team’s purpose and scope of activities.
Team operation defines how the team is organized to meet team goals.
Case processing describes how the team manages a case through the initial report, contextual information gathering, risk assessment, interventions, and documentation.
Continuous improvement supports the ongoing functioning of the team and ensures the membership is supervised and trained and that processes are reviewed and maintained.

Review your team through interviews, an online survey, and a review of materials and a live meeting
Assess the team based on national team standards and best practices
Receive a comprehensive report outlining areas performing well and those in need of improvement

When starting with a new community partner, whether they are just forming their BIT/CARE or threat team or have been in existence for years, we like to start with a needs assessment of the team. This process allows team members and key community partners to talk with our consultants via zoom, complete a quantitative survey and receive unique feedback on how the system is working and where there are opportunities for growth.

When performing an assessment, DPrep Safety looks at team functionality, processes and community needs from a variety of perspectives. This includes online surveys, one-to-one conversations, observing team meetings and reviewing advertising/marketing materials, reporting forms and policy and procedure documents. Our observations are brought together to create a report and suggestions for training and/or team improvements.

This process typical takes about a month and includes the following:

An online survey for team and community members about the BIT/CARE or threat team (see a sample survey).
Individual Zoom interviews with team members and key community partners (see a sample scheduling page).
Review of existing marketing and policy and procedure for the BIT/CARE team.
Live audit of a team meeting via phone or Zoom.*
Assessment of the team based on national BIT/threat standards.
Development of a draft report and executive summary for the team outlining areas of success and identifying areas for improvement.
Feedback and corrections of draft and development of finalized report and executive summary.

We have found this assessment of your team improves the fidelity of training we offer and better ensures that it sticks. Another benefit is allowing your team and key community partners to share their thoughts directly with our team members in one-to-one interviews. This increases stakeholder buy-in at future meetings. Finally, it provides higher level administrators an assessment of the team’s work and a clear outlined path on how to quickly address any deficiencies.

*We provide confidentiality agreements to allow us to sit in on these meetings. Our staff are also comfortable signing a client’s confidentiality agreement (if one is required or available).

We created this needs assessment package with an awareness to the budgetary needs of schools, colleges, and workplaces. While there is a temptation to increase billing through expanding course concepts into multiple days, our goal is to deliver the information efficiently and with fidelity.

Virtual assessment starts at $7500*

This process is conducted virtually through online surveys, one-to-one conversations, observing team meetings and reviewing advertising/marketing materials, reporting forms and policy and procedure documents. Our observations are brought together to create a report and suggestions for training and/or team improvements. Two 90-minute virtual classes (see Tailored Trainings) scheduled at a convenient time for the school, college/university, housing authority or workplace are offered to address concerns identified in the assessment. As always, recordings of these trainings are available for one year for new team members and future review.

In-person/hybrid assessment starts at $9000*

This process is conducted through a one-day visit and mixture of virtual interviews and meetings. This option allows for the campus visit to be used for either the assessment or for delivering the trainings in person. As above, a report with suggestions for training and/or team improvements is provided. Two 90-minute virtual classes (see Tailored Trainings) scheduled at a convenient time for the school, college/university, housing authority or workplace are offered to address concerns identified in the assessment. As always, recordings of these trainings are provided for new team members and future review.

* This price is for a team of up to 15 people. Please contact us for larger teams or multiple teams.

Following the needs assessment, we offer one 90-minute, online training and a digital/editable copy of our BIT/CARE policy and procedure template. This training is designed based on the need identified in the assessment and are individualized for your team needs. The training is recorded and hosted for you on a website created just for your team. Some examples of common areas of training we address are included below. These trainings can be shortened to 45-minutes and combined; however, this will reduce the interactive nature of the training.

A Sample Case: This training explores how a sample case should move from 1) behaviors occurring in the community, 2) behaviors shared with team, 3) contextual information gathering, 3) rating of risk level, 4) building culturally competent interventions, 5) ensuring an on-going and continuous model of risk management, 6) creating timely and defensible documentation, and 7) discussion of when to close a case.
Marketing and Advertising of Your Team: This discussion is based on the importance of educating your community about how to share concerns with your team. We will discuss creating brochures and handouts and look at examples of PSA awareness videos and BIT/CARE websites.
Doing Documentation Well: This training provides an overview of how to create quality documentation and ensure that your team members are contributing in an on-going fashion to your database. From avoiding short or emotional notes to being timely and non-technical in your descriptions, this training provides an excellent introduction and/or refresher to the importance of quality documentation.
Mitigating Bias in Data Gathering and Decision Making: This module includes a review of common forms of bias in both assessment and decision making and how we can mitigate them. Forms of bias discussed include confirmation and availability bias, the Dunning-Kruger effect, in/out group bias, group think and conformity.
Meeting Flow and Process: Using the DPrep Safety C.A.S.E. model, this training helps participants understand how a case moves through the process of the initial report, analysis, assignment of a risk level to intervention. We focus on reducing bias, development of an efficacious and efficient meeting flow, encouraging critical debate, and contextual analysis.
Managing Suicide with a BIT/CARE Team: Chronic suicidal behavior is one of the greatest challenges faced by teams. This training reviews the signs and symptoms of suicidal ideation, the difference between a clinical and non-clinical assessment of suicide, how to use Pathways and the Suicide Wayfinder in a case example, and the challenges related to parental notification, on-going monitoring, medical leaves, and requests to return after a leave.
FERPA, HIPAA and State Confidentiality: There are many ways teams receive and share information within the team structure and to other key community partners. This training provides an overview of these three categories of information sharing and the limitations within each of these areas.
Feeling Threatened and Being Threatened: This course training helps the participants navigate the challenges presented by faculty and other community members and how talk with faculty, staff, parents, students, and the general community about threats (while staying in the limits of information privacy).
End of Semester/Year Reports: Sharing information back to the community or administration concerning the team’s functioning and progress during a semester or year of work is essential to encourage community buy-in as well as tune up areas of need in the team process. This training will walk you through some sample reports and outline the important metrics you need to include to have a complete report.
Managing Disruptive and Dangerous Behavior: Drawing on Brian’s work in his books A Faculty Guide to Disruptive and Dangerous Behavior and A Staff Guide to addressing Disruptive and Dangerous Behavior on Campus, this training will explore the difference between disruptive and dangerous behavior in and outside the classroom. The training will cover how to de-escalate a crisis when it occurs and the importance of sharing this information forward with your BIT/CARE team.

Step	Item	Description	Percentage	Cost
1	#1: Sample Case	This program gives the team a useful overview of how the process should work on a sample case we can reference throughout the trainings.	20%	$600
2	#7: Confidentiality & #3: Documentation	These two topics on FERPA, HIPAA and State confidential law and the importance of documentation are each offered in 45-minute sections. How information was shared and where it is written down are two areas the team needs to improve.	20%	$600
3	#6: Suicide	As this is a major area of concern for the team, managing suicidal behavior is a topic will should cover. We will walk through a sample case using the Pathways/Suicide Wayfinder.	20%	$600
4	#5: Meetings	Helping improve meeting flow and process is another central goal for your team. We will discuss this with several sample cases and look at ways to do this more efficiently.	20%	$600
		We retain 20% of the cost for DPrep Safety staff overhead. This includes things like scheduling, zoom costs, editing and hosting videos online and managing email and phone conversations and questions.	20%	$600

Dear Administrator,

I’d like you to consider the following request to complete a needs assessment of our team, [TEAM NAME]. After talking with Dr. Brian Van Brunt* and reviewing the attached proposal, I believe this is a good opportunity for our institution. The benefits of this needs assessment include:

The pricing model is transparent and reasonable for the amount of work they put into developing the assessment. The value we would get for the $7500 needs assessment is impressive and includes a 90-minute recorded training.
They look at the team from various perspectives. They conduct an online survey and up to twenty interviews with our team members and key stake holders who work with our team like campus police/safety, health services, counseling, ADA/504, orientation staff, residential life staff, academic tutoring, veteran services, DOS, VPSA, student conduct, Title IX, faculty representative, athletics, diversity office, PIO/emergency services, and a student group. They watch one of our meetings live to observe us in action and bring all of these observations together into a comprehensive report.
They provide a draft report we can review before finalizing. Brian also mentioned that if we prefer, the report could be classified as an attorney work product, and they can deliver this through their attorney to our attorney. This limits any discovery of potential areas we need to work on in the report.
Brian also mentioned that having key staff and team members share their thoughts directly with their team has helped people feel they are part of the process, and this leads to increased buy-in with the team and the community.
Brian and his group have literally written the book on BITs (actually, close to a dozen of them). I like they are up to date on their research, they contribute regularly to journals and have some free trainings and materials we can review and use whether we contract with them or not.
They included a process by which a team can be trained up after the assessment in threat assessment, intervention, and a team certification process. There is a large discount when trainings are purchased together, but I think this assessment and training deal is the best one for us.

I think this would be extremely valuable for our team. While we have knowledgeable staff on campus, there is a lot of value in hearing from an expert outside team on how we can fill in any exposure points in our work or legal liabilities.

*Past president and founding member of NABITA; past president of the American College Counseling Association; author of the NABITA Risk Rubric, Structured Interview for Violence Risk Assessment (SIVRA-35), Looking Glass, Violence Risk Assessment of the Written Work (VRAW2), the Extremist Risk Intervention Scale, and Incel Indoctrinating Rubric (IIR).

Review the importance of a multidisciplinary team to assess cases and prevent silos
Understand the logistics required to build and operate a BIT/CARE team
Use DPrep's 35 team standards to develop and improve team processes

Behavioral Intervention Teams (BIT) and Campus Assessment, Response & Evaluation (CARE) teams play a critical role in ensuring safety, support, and early intervention in schools, workplaces, and organizations. This course equips you with the knowledge, skills, and protocols to effectively participate in or lead a BIT/CARE team.

Numerous fields of study, including psychology, education, and security studies, have looked at the issue of targeted and mission-oriented violence and have come to the same conclusion about the solution – diverse, multidisciplinary, collaborative teams that can identify concerning behaviors early and implement strategies to reduce the triggers for escalation and increase protective, supportive, and mitigating elements around the individual at risk.

This course is centered around DPrep Safety's research-based 35 standards for these teams. The central building blocks for a BIT/CARE team are directly connected to these standards, which are divided into four categories, 1) team definition (the team’s purpose and scope of activities), 2) team operations (how the team is organized to meet team goals), 3) case processing (how the team manages a case through the initial report), 4) Continuous improvement (supporting the on-going functioning of the team and ensures the membership is supervised and trained and that processes are reviewed and maintained). The standards provide a starting point that helps teams better understand the logistics required to build and operate a BIT/CARE team in line with best practices. Whether your team is well-trained or just starting out, this review of BIT/CARE core concepts provides the framework for an effective team.

Team definition outlines the team’s purpose and scope of activities.

Mission
Scope
Name
Team process
Membership
Multiple teams

Team operation defines how the team is organized to meet team goals.

Frequency of meetings
Leadership
Budget
Policies & procedures
Cultural awareness
Disability awareness
Website
Team presentation
Other marketing

Case processing describes how the team manages a case through the initial report, contextual information gathering, risk assessment, interventions, and documentation.

Receiving concerns
Concern forms
Information standards
Information sharing
Case discussion
Level of risk
Violence risk assessments
Psychological assessments
Interventions
Bias mitigation
Case management
Record keeping
Database utilization

Continuous improvement supports the team's ongoing functioning, ensures the membership is supervised and trained, and reviews and maintains processes.

Supervision & guidance
Training & development
Case evaluation
End-of-term reports
After-action reports
Needs assessment
Stress management

Private: BIT/CARE Framework, tailored to your team's training needs, ideally following a team needs assessment. Starting at $7500 for virtual, $9000 for in person. New team members who join during the two-year certification period may attend an online session at half price to get certified.

Hosted: Share costs by inviting area teams to train on your campus.

Online: We provide BIT/CARE Framework training live online several times each year.

The class run from 11:30–5:00 ET, with a one-hour break from 2:00–3:00
The cost is $449/person or $399/person for groups of 5 or more
Class recording will be available for those who are unable to attend a session due to scheduling conflicts.
Group rates are available for most courses.
Find upcoming trainings on our Certification page.

Certification can be renewed every two years by attending our Framework Refresher (details coming soon).

Reduce long-term risk, improve consistency, and strengthen team confidence
Build a training series to address the unique needs of your team
Translate best practices into clear, repeatable processes your team can apply immediately

Even the most experienced BIT/CARE teams require routine maintenance. Policies drift. Documentation becomes inconsistent. Triage varies under pressure. Over time, small inefficiencies compound into real risk.

The BIT/CARE Tune-Up is designed to recalibrate your team’s practices quickly, practically, and with immediate impact.

What This Series Does:

Re-aligns team decision-making and triage practices
Strengthens documentation and legal defensibility
Clarifies roles across BIT/CARE, conduct, Title IX/VI, and case management
Builds consistency during high-volume and high-risk periods
Addresses emerging challenges (political climate, neurodiversity, disengaged students)

How It Works

Choose 1, 2, or 3 targeted sessions
Each session is 90 minutes, practical and case-informed
Designed for full team participation

What You Receive

Recording access for one full year
Downloadable handouts and implementation tools
Optional attendance reporting for compliance/tracking
Sessions tailored with your team’s real-world scenarios (optional)

Investment

1 Session: $1,750
2 Sessions: $3,300
3 Sessions: $4,800

Choose from the following sessions:

1. When Faculty Feel Unsafe: Navigating Classroom Concerns

Faculty frequently encounter disruptive, concerning, or ambiguous student behavior, but may hesitate to report it or overinterpret the risk. This session focuses on helping BIT/CARE teams respond effectively when faculty feel threatened, while also supporting faculty in classroom management and appropriate reporting. We explore how to distinguish between discomfort, disruption, and true threat, and how to guide faculty toward consistent reporting practices. The session also clarifies how this work differs from formal threat assessment processes and where BIT/CARE involvement is most appropriate. Practical scripts and communication strategies are included.

2. Case Walkthrough Lab: Applying the Tools in Real Time

This interactive session walks your team through a full case using Pathways and DarkFox. Teams may bring a real case or select from structured scenarios (e.g., direct threat, online behavior, suicide risk, Title IX intersection, chronic mental health). Participants practice triage, information gathering, documentation, and decision-making in a guided format. The goal is to surface inconsistencies, clarify assumptions, and strengthen shared understanding of the process. This session is especially useful for identifying drift in team practices and reinforcing alignment.

3. Documentation That Holds Up: From Intake to Final Notes

Strong documentation is one of the most important and most inconsistent elements of BIT/CARE work. This session focuses on creating clear, defensible, and consistent documentation from the initial report through the final case notes. We address common pitfalls, including over-documentation, subjective language, and gaps across time. Participants will learn practical strategies for improving clarity, reducing legal exposure, and ensuring continuity across team members. The session includes examples, templates, and guidance for maintaining consistency under pressure.

4. When Students Don’t Respond: Engagement, Escalation, and Liability

Non-responsive students present both practical and legal challenges. This session explores how to manage outreach when students fail to engage, including documentation expectations, escalation thresholds, and when to involve conduct or case management processes. We address institutional liability, reasonable efforts, and defensible decision-making. Participants will leave with a clearer framework for determining when continued outreach is appropriate versus when escalation is necessary.

5. High-Volume Triage: Staying Consistent Under Pressure

During peak periods, even strong teams can experience drift in triage and decision-making. This session focuses on maintaining consistency when case volume increases, ensuring that high-risk cases are not missed while still managing workflow efficiently. We review practical triage structures, prioritization strategies, and team coordination techniques. The emphasis is on reducing variability, supporting staff, and maintaining quality even when the pace accelerates.

6. Neurodiversity and BIT/CARE: Understanding Behavior in Context

BIT/CARE teams increasingly encounter students whose behaviors are influenced by neurodiversity, including autism spectrum conditions, ADHD, and related differences. This session helps teams distinguish between behavioral concerns, chronic functional challenges, and potential risk. We explore communication strategies, appropriate interventions, and ways to avoid misinterpreting behavior. The goal is to improve decision-making while reducing bias and ensuring appropriate support.

7. Navigating Political Climate and Immigration Concerns

Shifts in the political landscape, including concerns about immigration enforcement, can significantly impact student behavior and the campus climate. This session prepares BIT/CARE teams to navigate these situations thoughtfully and within appropriate boundaries. Drawing from the book, How to Engage in Difficult Conversations on Identity, Race, and Politics in Higher Education, we explore how to respond to fear, misinformation, and heightened tensions while maintaining the team’s role and scope. The focus is on clarity, consistency, and institutional alignment.

8. Title IX, Title VI, and BIT/CARE: Working Together Without Overlap

BIT/CARE teams often intersect with Title IX and Title VI processes, creating potential confusion around roles and responsibilities. This session clarifies how to collaborate effectively while staying within appropriate boundaries. We address information sharing, parallel processes, and common points of friction. Participants will gain a clearer understanding of how to support coordination without duplicating or overstepping responsibilities.

9. Medical Leaves and Students Not Ready for College

Some students require a level of support that exceeds what the institution can reasonably provide. This session focuses on voluntary and involuntary medical leave processes, including when and how to consider them. We discuss decision-making criteria, documentation, communication with students and families, and reintegration considerations. The goal is to support student well-being while maintaining institutional capacity and clarity.

10. Conduct or BIT/CARE? Navigating the Gray Area

Many cases fall between traditional conduct processes and BIT/CARE intervention. This session examines the overlap between low-level conduct issues and higher-level behavioral concerns. We explore the advantages and limitations of addressing cases through each pathway, as well as models for coordination. Participants will develop clearer decision-making criteria and strategies to reduce duplication or gaps.

Build core case management skills to support student success
Apply practical strategies for basic needs, mental health, and resource navigation
Practice case-based decision-making through discussion and guided application

College students rarely struggle with just one issue. Academic difficulties may be connected to housing instability. Anxiety may contribute to missed classes. Financial stress, family responsibilities, relationship concerns, executive functioning challenges, mental health, safety concerns, or difficulty navigating campus systems can quickly overlap, leaving students overwhelmed and staff trying to determine what will actually help.

Helping Students Thrive is a practical case management certification course designed for professionals who support students through these complex challenges. Rather than focusing on a single area of need, the course provides a broad toolkit of strategies for assessing student concerns, identifying appropriate interventions, connecting students with resources, developing achievable plans, and helping students build the skills they need to move forward.

Designed for case managers, BIT/CARE team members, counselors, social workers, student affairs professionals, basic needs staff, academic support professionals, and others working directly with students, the course draws from social work, counseling, life coaching, academic success, disability support, tutoring, career services, and related fields.

Participants will explore practical approaches for helping students address concerns including:

Housing and food insecurity
Anxiety, stress, burnout, and emotional regulation
Executive functioning, organization, and time management
Academic readiness and study skills
Financial challenges and money management
Mental health concerns and safety planning
Relationship difficulties, roommate conflict, stalking, and intimate partner violence
Conduct and Title IX processes
Self-advocacy and help-seeking
Social connection and interpersonal boundaries
Critical thinking, problem-solving, and decision-making
Navigating campus and community resources

The course emphasizes what to do next. Participants will learn how to move from identifying a student's concern to selecting practical interventions, developing manageable action steps, making effective referrals and warm handoffs, and helping students strengthen their own capacity to navigate future challenges.

Case examples and interactive discussions allow participants to practice applying these approaches to realistic student situations and consider how to address multiple concerns as part of a coordinated case management strategy.

More Than a Training: A Case Management Toolkit

Participants leave the course with resources they can continue using in their work, including:

Access to the recorded course instruction
30 practical skill and intervention guides addressing common student challenges
30 student-facing worksheets that can be used during case management and support conversations
An interactive online decision-making rubric to help staff identify interventions appropriate to a student's particular challenges
Case examples demonstrating how strategies can be applied in practice

The goal is not simply to connect students with services. It is to help staff become more confident and effective in answering the question that comes up in case after case:

“We know this student is struggling. What can we actually do to help?”

This course includes more than twenty resource sheets that provide an overview of the intervention approach, what population and problem it would be useful to address, and a case example of the intervention approach in practice, along with worksheets for students to put these concepts into practice.

Get a sneak peek at the Safety Planning Skill Sheets.

Addressing Anxiety: The ABCs of REBT. Assisting students in recognizing their irrational thoughts is the first step in helping them find alternative ways to process the world around them.
Addressing Food and Housing Insecurity. Access to food and housing is a crucial barrier for college students, preventing them from focusing on their academic progress.
An Optimistic Mindset: Positive Psychology. The study of what goes right in life, from birth to death, and at all stops in between. It examines the strengths and virtues that enable individuals and communities to thrive.
Apologizing Well. Understanding how to apologize well builds trust, demonstrates responsibility, and helps students grow personally and socially throughout their college experience.
Body Doubling. Body doubling is a focus strategy where you work on a task while another person is physically or virtually present, not to help or supervise, but simply to provide structure and accountability.
Boundaries in Social Relationships. Students with developmental disorders or other social challenges need help learning the importance of setting boundaries and engaging in positive social interactions.
Building Habits & Making Change: Transtheoretical Change Theory. This approach outlines how people progress through various stages before becoming ready to make lasting changes in their lives.
Bystander Empowerment. Bystander empowerment equips college students with the awareness, skills, confidence, and support necessary to safely and effectively intervene when they witness harmful, risky, or potentially dangerous situations.
Controlling Your Stress. Regaining control of your stress is crucial for success in college, including recognizing the difference between stress and burnout.
Developing a Better Plan: Reality Therapy. Creating plans and goals for a student in a manner that ensures success based on wants, direction, doing, evaluation, and planning (WDEP). Plans should be simple, attainable, measurable, immediate, controlled by the planner, consistently practiced, and committed to.
Domestic & Intimate Partner Violence. Working with domestic violence and college students requires a trauma-informed, student-centered approach that prioritizes safety, autonomy, and access to support.
Focusing Attention & Executive Functioning. Executive-function scaffolding skills enable turning a foggy, overwhelming situation into a tiny, doable plan. That means prioritizing ruthlessly, breaking tasks into “first steps,” setting up reminders and structure, and reducing friction with warm handoffs and scheduling help so support is actually usable.
Improving Study Skills: Work Smarter, Not Harder. A successful college career begins with understanding what each of your professors and instructors requires to earn a good grade in their class.
Managing the Medication Discussion. Understanding the challenges to medication cost, access to providers, compliance, and consistency when taking medication.
Money Management. This material will benefit the many students who have not received financial literacy training and often make poor financial decisions when receiving payments from grants, loans, and paychecks.
Navigating Conduct and Title IX. Students are often overwhelmed when they enter the student conduct and/or Title IX process. Staff should understand how to support and advocate for the students they are working with on campus.
Navigating Hard Conversations. Guidance for staff and faculty on when and how to address complex topics, including the Israeli/Palestinian conflict, reproductive rights, gun ownership, political divides, race relations, immigration, and LGBTQIA+ rights.
Overcoming Being Overwhelmed. One of the things we can teach our students is how to manage their feelings of panic and dread and to center themselves to focus on the tasks at hand.
Pronoun Usage. Understand why pronouns are important as they relate to gender identity, expression, and the separate issues of sexual orientation.
Rational & Irrational Fears. Rational fears can motivate planning and help-seeking when they remain proportional to the situation. Irrational fears, however, often exaggerate consequences and lead students to avoid, procrastinate, or isolate themselves.
Reading the Room & Thriving: Emotional Intelligence. Emotional intelligence (EQ) refers to the ability to recognize our own and others' emotions. It affects group dynamics, individual and group performance, creativity, communication, and motivation.
Roommate Conflicts. Roommate conflicts on college campuses often stem from everyday differences rather than major incidents. When concerns go unaddressed, small irritations can escalate into tension, withdrawal, or passive-aggressive behavior, making early communication and support key to preventing more serious problems.
Safety Planning: Mental Illness and Suicide Risk. The collaborative process between the staff and students aims to increase warning sign awareness and build internal coping strategies to overcome challenges they may face related to self-harm, suicide, and general functioning.
Self-Advocacy. An important skill for any college student is knowing when to ask for help and advocate for themselves in various settings, including the classroom, with friends and family, at work, and with their healthcare needs.
Stalking. Stalking can have serious, wide-ranging impacts on college students, affecting nearly every aspect of their daily functioning. This stress can disrupt sleep, concentration, and memory, leading to missed classes, declining academic performance, and withdrawal from campus activities.
Stress and Burnout Assessment. This assessment helps students gain insight into their functioning in college. This checklist can be given to the student to complete and return to you for scoring and further guidance.
Support Critical Thinking Skills: Redefining Failure. Narrative therapy helps students see their stories from a different perspective. The story doesn’t change, but how they think about it shifts
Supporting Students of All Religions. Given the recent conflict in the Middle East and the increase in tensions between Jewish and Muslim students, it is helpful to better understand the conflict and how to address it.
Taking Care of Hygiene and Shared Spaces. Addressing odor and hygiene concerns is a student-support intervention that sits at the intersection of learning, dignity, equity, and well-being. When handled with privacy, compassion, and clear referral pathways, these conversations shift the focus from embarrassment or punishment to support, connection, and student success.
Understanding the Black College Student Experience. Recognizing the obstacles faced by the African diaspora helps institutions develop targeted resources and policies that promote equity, mental health, and academic success.

Private: Basic Needs training, tailored to your team's training needs. Starting at $7000 for virtual, $8500 for in person. New team members who join during the two-year certification period may attend an online session at half price to get certified.

Hosted: Share costs by inviting area teams to train on your campus.

Online: We provide Basic Needs training live online several times each year.

The class run from 11:30–5:00 ET, with a one-hour break from 2:00–3:00
The cost is $449/person or $399/person for groups of 5 or more
Class recording will be available for those who are unable to attend a session due to scheduling conflicts.
Group rates are available for most courses.
Find upcoming trainings on our Certification page.

Certification can be renewed every two years by attending our Case Management Refresher (details coming soon).

Maintain impartiality and consistency while minimizing avoidable harm
Improve documentation and report readiness
Navigate complexity across civil rights, conduct, employment, and safety systems

Every consequential campus decision begins with a conversation. A counselor assesses whether suicidal thoughts have become a plan. A conduct investigator weighs competing accounts. A threat team attempts to distinguish frustration from movement toward violence. A medical professional hears that an examination felt “strange” or “uncomfortable.” What happens next depends on the interviewer’s ability to ask clear, neutral, trauma-informed, and strategically sequenced questions.

Poor interviews do not stay inside the room. They become incomplete risk assessments, unsupported credibility findings, missed behavioral patterns, OCR findings, reversed disciplinary decisions, litigation, and public post-incident reports. This practical course prepares Title IX, VI, and VII professionals, counselors, BIT/CARE teams, law enforcement officers, medical providers, and case managers to gather better information, recognize what has not yet been asked, document findings accurately, and make decisions that are fairer, safer, and more defensible.

Move beyond policy talk and into real-world practice. This immersive interviewing certification course is designed for professionals conducting interviews in counseling, conduct, threat assessment, Title IX/VI/VII matters, healthcare, law enforcement and legal matters. Designed as a certification compliance course, this training will strengthen participants fact-gathering goals, learn to better questions to obtain better information, and respond with greater clarity, confidence, and care. This training experience will review the basics of rapport building, addressing defensiveness, expanding the variety and method of questions in a trauma-informed, efficient, timely and equitable matter.

Using video demonstration, lecture and discussion, participants will improve their skills gathering relevant information without creating unnecessary confusion, delay, or distress. Through is a more confident, capable interviewer who is better prepared to support a fair process, build trust, and respond effectively across complex conduct, counseling, civil rights, case management and threat assessment matters.

The training emphasizes:

timely and effective fact gathering
minimizing avoidable harm during interviews
maintaining impartiality and consistency
improving documentation and report readiness
strengthening confidence through practice and feedback
navigating complexity across civil rights, conduct, employment, and safety systems

Participants will learn the importance of

Starting Strong: Interview Preparation That Matters: Great interviews begin before the first question is asked. Participants learn how to prepare with intention, define the scope of concern, and enter each conversation with a clear, organized plan.
Building Trust Without Losing Structure: Effective interviewers know how to create a calm, respectful environment while still maintaining role clarity and process integrity. This area focuses on balancing rapport, professionalism, and clear expectations.
Asking Better Questions, Get Better Information: The quality of the interview depends on the quality of the questions. Participants practice framing questions that draw out relevant facts without leading, rushing, or unintentionally shaping the response.
Gathering Facts While Minimizing Harm: Strong interviews do more than collect information. They reduce unnecessary stress, repetition, and confusion for the person involved. This area emphasizes language, pacing, and technique that support a more humane and effective process.
Staying Focused on What Matters Most: Interviews can easily drift. Participants build skill in identifying relevant details, clarifying timelines, and keeping the conversation centered on the facts needed to support fair and informed next steps.
Documentation with Clarity and Precision: Good interviewing and good documentation go hand in hand. This area helps participants strengthen note-taking, distinguish facts from interpretation, and create records that are clear, useful, and defensible.
Adapting in Real Time: No two interviews unfold the same way. Participants learn to respond to emotion, hesitation, defensiveness, inconsistency, or silence with flexibility and confidence while staying grounded in the process's goals.

Hosted: Share costs by inviting area teams to train on your campus.

Online: We provide BIT/CARE Framework training live online several times each year.

The class run from 11:30–5:00 ET, with a one-hour break from 2:00–3:00
The cost is $449/person or $399/person for groups of 5 or more
Class recording will be available for those who are unable to attend a session due to scheduling conflicts.
Group rates are available for most courses.
Find upcoming trainings on our Certification page.

Certification can be renewed every two years by attending our Framework Refresher (details coming soon).

Self-guided training tools and videos for CARE, BIT, and threat teams
Unlimited access to our library of webinars for CARE and threat teams
Case studies, handouts, and training calendars to help your team meet national best standards

The International Alliance for CARE and Threat Teams (InterACTT) is a collaborative group of like-minded professionals working to make your everyday work easier and more efficient. Our goal is to support your day-to-day work in counseling, disability services, student conduct, law enforcement, CARE and threat teams, and diversity, equity and inclusion. InterACTT provides tools and resources to develop and train your team, including trainings on BIT/CARE standards, video trainings, and team audit tools.

Visit InterACTT