Community Advocacy and Support Teams (CAST)

DPrep Safety offers a Community Advocacy and Support Team (CAST) training program to support housing professionals as they address a range of issues, including frustrations with housing shortages, tenant-landlord disputes, violence and threats, and the mental health needs of residents in public housing. This course should be attended by housing authority staff who interact with tenants, as well as those in supervisory roles within property management.

The CAST model focuses on the collaborative, multi-disciplinary process of identifying and mitigating risk in a culturally competent, timely, and effective manner. Building on direct feedback from housing authority directors and staff, this course provides a consistent approach for managing and documenting a clear process to address community needs. The training provides access to Pathways and DarkFox (DPrep’s behavioral intervention expert systems) to analyze risk and mitigate bias in decision-making through a diversity, equity, and inclusion lens.