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A student threatening another student in a hallway

Addressing Criminal and Student Conduct Complaints

School resource officers (SROs), campus safety officers, and law enforcement respond to both complaints and concerns with criminal implications and those limited to school or college conduct and discipline policy violations (non-criminal). SROs and campus police should have a clear understanding and accompanying procedures for responding to both criminal and non-criminal matters that impact the school climate. Successful SRO and campus safety programs adopt a continuous education process for the school community to reduce conflict and avoid surprises. This understanding and education within the school is essential to the development of formal and informal memoranda of understanding (MOUs) and agreements with external agencies and departments.


Law enforcement professionals working outside the school environment need to develop a detailed understanding of conflicts and miscommunication that arise when interacting with K-12 schools, colleges, and universities. The program provides law enforcement professionals the opportunity to improve their understanding and communication with schools and colleges within their area of responsibility.


More details on our Preparedness Page.

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